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Analysis

Employee performance analysis dashboard: summary of productivity, service efficiency, customer satisfaction, and sales contribution.

💡 How to choose a subpage

Use this guide to select the layer of employee performance analysis according to your operational needs.

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Macro

Overview

View general productivity trends and daily performance.

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Operational Mode

Tactical Actions

Direct action list: which staff need to be assisted or rotated immediately.

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Policy Mode

Strategic Evaluation

Comprehensive evaluation, training needs, and long-term promotion strategy.

🏠 Overview 🎯 Tactical Actions 🔭 Analysis 🗂️ Data Directory
🧠 MAIN DIAGNOSTIC

Macro Efficiency & Productivity Synthesis

Comprehensive evaluation of operational capacity, labor profitability, and structural health of working hours this month.

💡 Operational Insight & Recommendations
✨ AI Generated

🔍 Observation: Staff Capacity Deficit

Current labor productivity maintains a revenue generation rate of Rp 136,119/hour per employee. However, schedule variance (absences/lateness) has escalated to 10.8%.

To fulfill operational requirements, supplementary hours (overtime) surged to 21.3%. This labor deficit is concentrated in Cabang Selatan during the Afternoon shift, introducing severe productivity degradation risks.

⚠️ Risk: Afternoon
🏢 Branch: Cabang Selatan
💰 Rev/Hour: Rp 136,119
🕒 Overtime: 21.3%
📉 Absent/Late: 10.8%
*Disclaimer: This analysis utilizes 30-day trailing averages of labor utilization, adherence, and productivity metrics. Validate findings against qualitative field observations.
⚠️ STRUCTURAL RISK

Cost of Overtime & Schedule Variance

Evaluates how reliance on supplementary labor hours and schedule non-adherence erode profit margins and disrupt service level agreements (SLAs).

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Financial & Operational Impact of Sustained Overtime

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Margin Erosion Premium overtime wages significantly inflate prime costs and degrade net payroll margins.
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Productivity Degradation Labor fatigue correlates with elevated error rates, order inaccuracies, and reduced throughput.
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Retention Risk Sustained utilization strain directly impacts employee lifecycle and drives turnover.
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In Indonesia, overtime rate for the first hour = 1.5x hourly wage, and subsequent hours = 2x hourly wage. PP 35/2021 — Government Regulation on Working Hours & Overtime
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Compounding Effect of Schedule Variance

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Capacity Constraint Isolated tardiness redistributes workload, stressing on-shift personnel.
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Operational Bottleneck Prep-work delays disrupt upstream processes, directly impacting fulfillment consistency.
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Service Velocity Degradation Throughput metrics decline, increasing peak-hour abandonment and dissatisfaction.
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Working more than 12 hours/day increases the risk of workplace accidents by up to 37%. Dembe et al., Occupational & Environmental Medicine, 2005
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Patterns to Watch Out For

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Compounding Variance Supplementary Labor → Degradation → Schedule Variance → Reliance on More Labor
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Intervention Required Proactive capacity realignment prevents systemic degradation across operations.
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The restaurant & accommodation sector consistently records the highest turnover rate among all industries. U.S. Bureau of Labor Statistics, JOLTS Report